Course curriculum

  • 1

    Intro Module

    • Welcome Video
    • Intro Module-Power Point
  • 2

    Module 1- Know the Client Company

    • Module 1-Power Point
    • Summary for Article on the Next Slide
    • Article-Client profile
  • 3

    Module 2- Know the Assigning Person's Title/Job

    • Module 2- Power Point
  • 4

    Module 3- Know Your Client's Client

    • Module 3- Power Point
    • Summary for Article on the Next Slide
    • Article-customer_centricity_deloitte_ireland
  • 5

    Module 4- Referrals and the Investigations

    • Module 4-Power Point
  • 6

    Module 5- Red Flags & Communication, Not Just For The Adjuster

    • Module 5- Power Point
  • 7

    Module 6- Completion of the Investigation & the Report

    • Module 6- Power Point
    • Conclusion Video
  • 8

    Final Exam

    • Final Exam